If you are browsing this website, you may have found that we use Fiverr exclusively to process our orders and provide our services. You may also be wondering why the %$#@ we are doing that and what value does that add for you (the client) and for us (the service provider). Let me break down the 7 reasons:
I have been using Fiverr since 2012
That is a long time. Also during that time, I have tried to use other freelance platforms and offer services on my own through custom quotes and invoices. It worked, but it wasn’t clean and was generally difficult to keep organized. Keep in mind that I also work full-time for an enterprise B2B agency and both my employer’s clients and my clients are equally important. I needed the best solution to offer the best possible service for both.
Fiverr is my preferred platform to manage orders. It is simple and allows me to offer the best possible service to my clients.
Fiverr is best for accountability and transparency
When an order is created in Fiverr, there is a timeline, a due date and clear expectations from the beginning. Additionally, there is a clear description of each service and clear pricing structure so clients can understand the service, and what it is going to cost. This eliminates a lot of time spent with back and forth discussions and creating quotes.
Fiverr is best for communication
Fiverr allows me to actively communicate with my clients throughout the duration of each project, in real-time. This allows me to be more available to my clients and eliminates the waiting time that may occur when filling out a form on the website.
Fiverr also penalizes us if we don’t reply, so that goes back to accountability.
Fiverr has a clear review system that cannot be manipulated
This gives any client visibility into work done for past clients and offers more confidence in what a client is ordering. Although I do put some of these reviews here on Propellate, it allows you to both confirm and read all available reviews for services you are considering.
Fiverr is a global system which handles compliance
Using Fiverr saves me time as I don’t have to worry about things like global compliance, GDPR, CCPA, payment processing and all the other minutiae of working with client’s personal information.
This ensures that not only is your personal information always protected, no matter where you are on the planet, but that Propellate maintains compliance in this ever-changing world of online privacy.
Fiverr allows me to take time off
Fiverr gives me the ability to go “Out of Office”, if needed. Since we are currently a team of one, this is important.
Although I rarely go OOO for actual time off, I use it frequently to manage order volume. I wish I could service 100% of my requested order volume 100% of the time, it just isn’t possible, especially if I want to offer the exceptional level of service I always have.
Fiverr offers buyer protection
If you are not happy, your purchase is always protected through Fiverr and they have an exceptional customer support team to manage everything.
In conclusion, Fiverr is not just for our PPC services, Fiverr offers a huge selection of services for your business. This makes Propellate one part of a large, global “team” of service providers which can manage almost anything you need for your small business.